Privacy Policy

We (also referred to as “We,” “Us,” or “Our”) are committed to protecting your personal data and privacy.

This Privacy Policy is intended to inform you about the methods we use to collect and store the information you provide through the website Zenvance Edge (the “website”).

We will defend these principles:

  • To ensure transparency in how we collect and process your personal information:

We aim to enable you to make informed decisions regarding the collection and processing of personal data. For this reason, we have developed our website. To support this, we employ various methods and procedures to deliver clear, relevant information about personal data use.

If we determine that you need specific details, we will provide them at the appropriate date and time.

We’re happy to answer any questions and provide clarifications regarding legal limitations. You can reach us at the following email address: info@zenvance-edge.com

  • Personal data will be used solely for the purposes specified in the policy.

Personal Data may be processed by Us for a variety of purposes, such as providing the website to you, connecting you with third-party trading platforms (the 'Services'), enhancing and securing our site, safeguarding our rights and interests, facilitating maintenance, ongoing service provision and customer support, fulfilling our legal and regulatory obligations, and performing administrative and business activities to enable effective delivery and use of the Services.

We also process personal data to better understand your preferences and needs.

  • Use powerful tools designed to protect your personal data rights:

To facilitate the exercise of your rights, we have extensive resources available. You may contact us at any time to request access to your personal data. We can update or delete your information, restrict its use for specific or all purposes, and transfer it to you or an external party. We will accommodate your request.

  • Protect your personal data:

Although we cannot promise absolute security for your personal data, we will continue to implement a range of measures and techniques to ensure its protection.

Our Privacy and Security Policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data our company collects from individuals and explains how we process, share with third parties, and secure it.

This Policy addresses information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified or whose identity can be determined using additional information we hold or can access.

The Policy defines “processing” as any activity involving the collection or use of personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for general audiences and are not designed for use by individuals under the age of 18. We do not knowingly seek or collect personal information from anyone under 18, nor do we permit their use of our services. If we discover that we have collected information from a minor, we will promptly delete it.

2. Which personal data do we hold about you?

When you access any of our services, service channels, or visit our website, we collect personal data. We may request this information in certain circumstances; in other instances, we collect it by analysing your use of our services or service channels, or by receiving it from our third-party partners.

3. You are not required to disclose personal information to the company, and there will be no consequences.

You are not required to provide any personal data. However, in certain circumstances, withholding this information may prevent us from offering specific services or hinder users’ access to the website.

4. What types of personal data do we collect? When you visit our website, we gather the following personal information:

This includes your online activity log, traffic data (such as IP address, access date, access time), chosen language, software crash reports, browser type, and device information. These details do not constitute personal data and cannot be used to identify you.

Personal Data We Receive from You: Any personal data you voluntarily provide when connecting to a third-party online trading platform through us.

Personal information that you provide to third-party platforms to facilitate trade includes your full name, address, phone number, and email address.

5. Legal Basis and Rationale for Processing Personal Data

Your personal data is processed by the company for the purposes outlined in this section and in accordance with the applicable legal basis.

If there is no legal basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:

  • You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website, enabling us to transfer it to a third-party trading platform.
  • The Company or a third party may need to process data to pursue their legitimate interests. For instance, this may include improving our services or defending legal claims.
  • Processing must comply with legal requirements.

Contact us by email for more information on processing required to safeguard legitimate interests.

Below is a list of the reasons and legal grounds on which we may process the personal data you provide.

Scope
Legal basis

To provide your personal information to third parties upon request for access to digital trading

If you request it, we may collect personal data from you to share with third-party companies.

You have consented to the processing of your personal data for one or more reasons.

We collect and process personal data to address your requests, questions, or concerns and to assist you with any inquiries about our services.

The legitimate interests of the company or those of a third party must be processed.

Personal data is processed to meet any legal, administrative, judicial, or other applicable requirements.

Processing is required to comply with legal obligations.

We may use personal data to enhance our services. This may include, among other things, any crash or malfunction reports that we collect in relation to the services.

Processing is necessary to serve the company's legitimate interests or those of a third party.

Preventing Fraud and Misuse of Our Services

The company’s legitimate interests or those of a third party must be processed.

We perform and manage activities in line with our service requirements, such as back-office functions, business development efforts, strategic decision-making, and oversight mechanisms.

The company’s legitimate interests, as well as those of any third party, must be processed.

To inform decisions on various issues, we employ a range of analytical techniques, including statistical methods.

The company's legitimate interests or those of a third party must be processed.

To protect our assets, rights, and interests—as well as those of third parties—we have developed HTML0 to establish and defend legal claims. Personal data may be processed by us to safeguard our assets, rights, and interests, or those of third parties, in compliance with all applicable laws, regulations, agreements, terms, and policies.

The company's legitimate interests or those of a third party must be processed.

6. Transfer of Personal Data to Third Parties

The company may also share personal data, such as IP address information and user experience analyses, with third-party service providers like hosting and storage firms.

You can also request that we share specific personal data you provide with third-party trading platforms. In those cases, we will supply your information to the designated platforms. Their use of your personal data is governed by their privacy policies. Your data may be shared with multiple trading platforms.

The Company may share personal data with related entities or business partners. This sharing provides the resources required to enhance and improve the products and services it offers to customers.

If necessary to protect third-party rights or assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or to any other company in the group, in the event that such a transaction occurs (including the transfer or sale of assets belonging to the company or any other group company), or as part of any merger, restructuring, consolidation or bankruptcy of the company or any other business in the group.

7. Third-Party Cookies and Services

We may engage third-party providers, such as advertising partners or analytics firms, on our website. These providers may also use cookies or other technologies.

Cookies are small text files stored on your device each time you visit or browse our website. They collect information about your preferences and browsing patterns to enhance your experience, remember choices, and customize products and services you may enjoy. Cookies also enable statistical analysis and performance tracking.

Some cookies we use are session cookies, which are temporarily downloaded to your device and last only until you close your browser. Others are persistent cookies, which stay on your device after you close your browser. These cookies help the website recognize you as a returning user and facilitate your return visits.

Types of cookies:

We may use them according to their intended purpose:

Cookie Type

Cookies are essential for site functionality

Scope

These cookies are essential for accessing the features you request and navigating our website. We use them to deliver the information, products, and services you’ve requested.

They are necessary for your device to download and stream data, enabling you to navigate the website, use its features, and revisit pages you’ve viewed before.

Additional Information

Cookies collect personal data, including your username and last login date, to confirm your login status on the site.

Session cookies are deleted when you close your web browser.

Cookie Type

Functionality cookies

Scope

Cookies enable us to recognize you each time you visit our site and remember your preferences.

Additional Information

They remain valid until their expiration date and are retained even after the browser is closed.

Cookie Type

Cookies for performance

Scope

We use cookies to gather statistical data on our site's performance and improve it. They also allow us to analyze our website.

Additional Information

Cookies store anonymous data that isn’t linked to any identifiable natural person.

These cookies are deleted when you close your browser. Other cookies remain valid indefinitely.

Cookies have been blocked or removed

To block or remove cookies, adjust your browser's settings. The links below will guide you through the process for several of the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some features—or even the entire website—may not work as expected if this happens.

ONLINE TRACKING NOTICE

The Company retains your personal data only for as long as necessary to fulfill the processing purposes described in this policy or for any additional period permitted by applicable laws, regulations, policies, or orders.

We'll share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we hold to ensure it is no longer required.

9. Transfers of personal information to third-party countries or international organizations

Your personal information may be transferred to other countries—such as third countries beyond your residence—or to international organizations or jurisdictions. The Company takes all necessary measures to protect the personal data you provide and ensures that you can assert your rights and access effective legal remedies.

These protections and safeguards are available to everyone residing in the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the EU Commission has determined provides adequate security for personal data transferred to it in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 (the “GDPR”)
  • The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities by virtue of Article 46(2)(a).
  • The transfer was carried out in compliance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. These clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide information on the security measures it employs to safeguard your personal data when transferred to third-party countries or international organizations. Please send your request by email to info@wealthwaydigital.uk

10. Safeguarding Personal Data

We have implemented comprehensive organizational and technical safeguards to protect personal data. These safeguards prevent accidental or unauthorized destruction, loss, or alteration of personal data.

While we strive to protect your personal data, we cannot guarantee its security will be error-free, nor can we be held liable for any intangible, incidental, or consequential damages resulting from the use or disclosure of your personal data. This includes, but is not limited to, disclosures caused by transmission errors, unauthorised third-party access, or any other factors beyond our control.

If we face legal requirements or other obligations beyond our control, we may be required to disclose your personal data to third parties, such as public authorities. In these circumstances, we cannot guarantee the security measures those third parties apply to your data.

Transferring personal data over the web can never be completely secure. The Company cannot guarantee the security of personal data you submit to us via the Internet.

11. Hyperlinks to third-party websites

Our website includes links to third-party sites and applications that operate outside the company’s supervision. We are not responsible for how these sites or apps collect or process personal data. This Policy does not apply to activities conducted on or through those external sites or applications.

When you visit any of the third-party websites or apps we recommend, we encourage you to carefully read their privacy policies before deciding to access or use their services. We also suggest providing them with any necessary personal data.

12. Amendments to This Policy

This Policy may be revised at any time. If we update it, we will notify you by posting the revised policy on our website. For significant changes, we will also notify you via the most appropriate channels and publish an announcement on our website. Unless otherwise specified, all amendments become effective upon publication of the revised policy.

13. Your Rights Regarding Your Personal Information

You have the right to ask us to verify the accuracy of the personal data we hold about you, to correct any errors, and to delete any personal data that we no longer require. You may also limit the types of processing applied to your personal information.

If you are an EEA resident, please refer to this page:

These rights are available to you for any personal data you provide. To exercise them, please send an email to the address below.

Access rights

The Company can verify that your personal data is being processed accurately. If so, you can access your personal data.

The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. If you request it, the data will be delivered electronically.

An individual's right to access personal data must not conflict with the rights and freedoms of others. If an access request is found to adversely affect another person's rights or freedoms, the company may refuse to comply or restrict the scope of its response.

Right to rectification

The Company may correct any inaccurate personal data. You have the right to request that any incomplete personal data we hold about you be amended, taking into consideration the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of personal data about yourself based on legitimate interests pursued by us or a third party; (e) Personal data are unlawfully processed; or (f) Personal data must be deleted to comply with the company’s legal obligations.

This right does not apply if processing is necessary (a) to comply with a legal obligation under European Union or member state law; or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you can ask the company to limit its processing.

If you ask to restrict your personal data, it can only be retained with your consent; to create, exercise, or defend legal rights; to protect the rights of another natural person; or for reasons of significant public interest in the European Union or a member state.

Right to Data Portability

If this processing is performed by an automated system, based on your consent or within the scope of a contract you’re party to, you have the legal right to review the personal data you’ve provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not alter or diminish the rights you hold under the right to erasure. Data portability does not impinge upon the rights or liberties of any other individual.

Right to challenge

You have the right to object at any time to any use of your personal data that is based on the legitimate interests of the company or a third party. This right extends beyond profiling carried out solely on that basis. If we can demonstrate compelling legitimate grounds for processing your personal data, we will only continue if you can show that your rights, freedoms, or interests override those grounds, or if processing is necessary for the establishment, exercise, or defense of legal claims.

Regarding direct marketing, you have the right at any time to object to the processing of your personal data.

Right to decline consent

You may withdraw your consent for us to process your personal data at any time. This will not affect the legality or lawfulness of any processing conducted based on your consent prior to its withdrawal.

You are entitled to file a complaint with the authority that oversees you.

You can file an appeal with the supervisory authority established by a member state to protect individuals’ fundamental rights concerning the processing of personal data in the European Union.

The laws of the European Union and its Member States may limit your rights regarding personal data about you, as detailed in section 13.

As per your rights under Section 13 of this Agreement, we will provide the requested information within one month of receiving your request. If necessary—depending on the complexity or volume of requests—we may extend this timeframe up to a total of two months. Should an extension be required, we will inform you within the initial one-month period and explain the reasons.

Provided it does not conflict with the provisions of section 13 of the law, any information you request under your rights in section 13 will be provided free of charge. Should your request be unjustified, excessive or repeatedly submitted, we may impose a reasonable fee to recover the administrative expenses of supplying the information or carrying out the requested action. We may also decline to comply.

Should there be any uncertainty regarding the identity of the individual submitting a request, the company may ask for additional information.